Streatham’s Trains– Commuters Vote with their Feet!

By: Neil Salt, Chair, Streatham Action Transport

Streatham Action Transport thanks those 485 Streatham commuters who responded to our recent rail users’ survey, following on from 3 timetable changes implemented by the train operators over the summer.  Far from bringing relief to our long-suffering commuters, the changes in May only made things worse:

  • 36% of respondents actually changed their journeys to work as a result of the May timetable changes!

  • 1 in 5 of all respondents now choose to take a bus to the nearest tube station rather than suffer in silence on Streatham’s overground services.

Streatham Action Transport have also recently secured statistics from Network Rail through a Freedom of Information request on issues surrounding cancelled and late trains at the 3 Streatham stations over the past 12 months. These stats have revealed:

  • 32% of all trains were cancelled in June and July, following on from May’s first timetable change.

  • During the 2017-18 Christmas and New Year period 32% of all trains were also cancelled.  

No wonder that Streatham’s commuters have voted with their feet, perceiving the problems with overcrowded tubes being better than being late for work.

Streatham Action Transport is preparing a report to send to the Department for Transport and the train operators on the back of these findings. We shall keep you posted further with the responses that we receive.  In the meantime, let’s hope that recent signs of a slight improvement in service continue.